Archived version — this is the previous version of the Privacy Policy (effective November 26, 2025) and is no longer in effect. View the current version .

Privacy Policy

Effective Date: November 26, 2025

Last Updated: November 26, 2025

Introduction

This Privacy Policy explains how Commversar collects, uses, and protects your information in accordance with the Kenya Data Protection Act, 2019.

Information We Collect

For Buyers (Unregistered Users)

  • •
    Browsing Data: We use cookies and local storage to track your activity
  • •
    Product Interactions: Items you view, like, or visit
  • •
    Location Preferences: Your selected landmark university
  • •
    Device Information: Technical data about how you access our platform

For Sellers (Registered Users)

  • •
    Account Information: Name, gender, contact details (phone/email)
  • •
    Verification Documents: Student ID or National ID (optional)
  • •
    Google Sign-In Data: Name, email, and profile information if you register via Google

How We Use Your Information

Buyer Data

  • •Recommend products and services based on your interests
  • •Improve your shopping experience
  • •Understand shopping trends and platform usage

Seller Data

  • •
    Name: For identification purposes
  • •
    Gender: To identify shopping patterns and trends
  • •
    Contact Details: For support, notifications, and platform updates
  • •
    Verification Documents: To verify your identity and display "verified" status

Verification

Verification is optional but highly encouraged. You can verify using:

  • •Student ID (preferred for students)
  • •National ID (for civilians or students without Student ID)

Verification increases buyer trust. We warn buyers about transacting with unverified merchants.

Note: You cannot change your name and gender after registration. For assistance, contact [email protected] .

Data Protection and Security

We implement high-level security measures to safeguard your information from unauthorized access, accidental leaks, or misuse. All data is stored securely in compliance with the Kenya Data Protection Act, 2019.

Data Sharing

We do not share your personal data with third parties. Your information is used only for the purposes outlined in this policy.

Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • •Access your personal data
  • •Request correction of inaccurate data (except name and gender)
  • •Request deletion of your account and data
  • •Withdraw consent for data processing

To delete your account: Go to Account Center > Account Deletion. For assistance, contact [email protected] .

Cookies and Local Storage

We use cookies and local storage to:

  • •Remember your preferences
  • •Track browsing behavior for better recommendations
  • •Enhance your experience

You can disable cookies in your browser settings, though this may affect your experience.

Age Guidelines

Anyone can browse our platform. We recommend users under 18 seek parental guidance when making transactions. Civilian users verifying with National ID must be 18 years or older.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted with an updated "Last Updated" date.

Contact Us

For questions about this Privacy Policy or how we handle your data:

[email protected]

By using Commversar, you agree to this Privacy Policy.

© 2025 Commversar. All rights reserved.